Privacy Policy

1. General Information

Lead2Go, CNPJ 65.321.252/0001-68, headquartered at Av. Picadilly, 105 - Room 222 - Alphaville Lagoa dos Ingleses - Nova Lima/MG, Brazil, is committed to protecting the privacy and personal data of our users.

This policy describes how we collect, use, store, and protect your information when you use our platform, including when you log in through social networks like Facebook.

2. Information We Collect

We collect different types of information to provide and improve our services:

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Create and manage your user account
• Personalize your platform experience
• Send important communications about the service
• Provide technical support and customer service
• Detect and prevent fraud or malicious activities
• Comply with legal and regulatory obligations
• Perform analytics to improve our products

4. Information Sharing

We do not sell your personal information. We may share your information only in the following situations:

• With your consent: When you authorize sharing
• Service providers: Companies that help us operate the platform (under confidentiality agreements)
• Legal obligations: When required by law or competent authorities
• Rights protection: To protect our rights, property, or security
• Business transfers: In case of merger, acquisition, or asset sale

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform traffic and usage
• Personalize content and advertisements
• Provide social media features

You can control cookie usage through your browser settings.

6. Data Retention

We maintain your information for the time necessary to:

• Provide our services while you maintain an account
• Comply with legal obligations (up to 5 years after account closure)
• Resolve disputes and enforce our agreements
• Prevent fraud and abuse

7. Data Security

We implement technical, administrative, and physical security measures to protect your information:

• Data encryption in transit and at rest
• Strict access controls
• Continuous security monitoring
• Regular security audits
• Employee training in data protection

8. International Transfers

Your information may be transferred and processed on servers located outside Brazil. When this occurs, we ensure adequate protection through:

• Contracts with data protection clauses
• Provider adequacy certifications
• Compliance with applicable Brazilian regulations

9. Minors

Our services are not directed at children under 13 years old. We do not intentionally collect information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it quickly.

For users between 13 and 18 years old, we require consent from parents or legal guardians.

10. Your Rights

Under LGPD and other applicable Brazilian laws, you have the right to:

• Access: Request a copy of your personal information
• Correction: Update incomplete or incorrect information
• Deletion: Request removal of your information
• Portability: Receive your data in structured format
• Opposition: Object to the processing of your data
• Restriction: Limit processing in certain circumstances
• Revocation: Withdraw your consent at any time
• Non-discrimination: Not be discriminated against for exercising your rights

12. Changes to This Policy

We may update this policy periodically. When we make material changes, we will update the "Last updated" date at the top of this page.

Continued use of our services after changes constitutes acceptance of the new policy.